SHIPPING POLICY
At Kintsugi Bowl Co, we are committed to delivering your handcrafted ceramic bowls safely and efficiently. Our shipping methods are designed to ensure your unique piece arrives in perfect condition, with transparent costs laid out clearly so you can shop with confidence. We take great care in packaging your orders to protect them during transit, and we aim to dispatch all orders within 5-7 business days. We are always willing to help with special occasions and dates.
If you have any questions about our shipping methods or need assistance with your order, please don't hesitate to reach out to our customer service team who are always ready to help!
RETURN & EXCHANGE POLICY
At Kintsugi Bowl Co, we understand that sometimes a purchase may not meet your expectations. If you wish to return or exchange your beautifully crafted bowl, we offer a straightforward process designed to make it easy for you. Please initiate a return within 14 days of receiving your order. We take pride in our craftsmanship and want you to be completely satisfied with your purchase.
For further details on how to process a return or exchange, please refer to our customer service section or contact us directly. Your satisfaction is our top priority!